• Sign In
  • Create Account

  • Bookings
  • Orders
  • My Account
  • Signed in as:

  • filler@godaddy.com


  • Bookings
  • Orders
  • My Account
  • Sign out

  • Home
  • Training & Development
    • COURSES
    • MENTOR SERVICES
    • CPT PROGRAM
    • TPAS TV
    • ADJUSTER HEAD START
  • Events
    • Claims Adjuster Workshop
    • Policy Literacy Workshops
    • Sponsor An Adjuster!
    • Press
  • SHOP
  • More
    • Home
    • Training & Development
      • COURSES
      • MENTOR SERVICES
      • CPT PROGRAM
      • TPAS TV
      • ADJUSTER HEAD START
    • Events
      • Claims Adjuster Workshop
      • Policy Literacy Workshops
      • Sponsor An Adjuster!
      • Press
    • SHOP

Signed in as:

filler@godaddy.com

  • Home
  • Training & Development
    • COURSES
    • MENTOR SERVICES
    • CPT PROGRAM
    • TPAS TV
    • ADJUSTER HEAD START
  • Events
    • Claims Adjuster Workshop
    • Policy Literacy Workshops
    • Sponsor An Adjuster!
    • Press
  • SHOP

Account


  • Bookings
  • Orders
  • My Account
  • Sign out


  • Sign In
  • Bookings
  • Orders
  • My Account

Residential Claims Adjusting 101 TDI COURSE# 139730

Field & Desk Adjusters

You Knowledge = Claim Efficiency

 The purpose of this course is to train adjusters in the proper inspection, investigation, evaluation, and assessment of residential properties damaged by catastrophes.


Whether working in the field or at a desk, it is crucial for adjusters to comprehend how their role aligns with the claims process. Additionally, having a thorough understanding of building materials and construction standards is essential for adjusters to effectively handle claims with efficiency.

course Description

In this comprehensive course, you will gain in-depth knowledge and skills related to various aspects of claims adjusting. Here is a breakdown of the topics covered:

  1. Understanding the Steps of the Claims Process: You will learn about each stage of the claims process, from initial reporting to final settlement, gaining insights into the crucial activities and considerations at each step.
  2. Exploring the Adjuster Role and Responsibilities: Delve into the responsibilities and expectations of an adjuster, including the importance of maintaining professionalism, ethics, and adherence to regulatory guidelines.
  3. Effective Initial Contact Talk Path: Discover strategies and techniques for establishing effective communication during the initial contact with policyholders, ensuring clear and empathetic conversations that set the foundation for a positive claims experience.
  4. Time Management & Scheduling Techniques: Learn valuable time management strategies specific to claims adjusting. Explore techniques for prioritizing tasks, managing deadlines, and optimizing efficiency in both field and desk-based settings.
  5. Field and Phone Inspection Procedures: Gain a comprehensive understanding of inspection processes, both in the field and over the phone. Explore best practices for gathering essential information, assessing damages, and documenting findings accurately.
  6. Residential Building Methods and Identification: Dive into the world of residential construction, familiarizing yourself with various building methods, architectural styles, and structural components. Develop the ability to identify and understand different types of residential properties.
  7. Components of Residential Building Materials: Learn about the materials commonly used in residential construction, such as roofing, siding, flooring, and insulation. Understand their characteristics, properties, and how they impact claims assessment.
  8. Measuring and Calculation Techniques: Develop proficiency in measuring and calculating various aspects of property damage, including area, volume, and replacement costs. Gain confidence in accurately assessing and quantifying losses.
  9. Adjuster Supply Toolkit: Discover the essential tools, resources, and technology utilized by claims adjusters. Explore the benefits of a well-equipped toolkit, including mobile apps, documentation templates, and measurement instruments, to enhance efficiency and accuracy.
  10. Effective Claim Settlement Communication: Learn effective communication techniques for conveying claim settlement information to policyholders. Understand how to explain settlement decisions clearly, manage expectations, and maintain professionalism throughout the process.


Throughout this course, you will acquire practical skills, industry insights, and valuable resources that will prepare you to excel as a claims adjuster and provide exceptional service to policyholders.

Early Bird Discount: Enroll by 2/28/25 for 25% OFF

Early Bird Discount: Enroll by 2/28/25 for 25% OFF

Early Bird Discount: Enroll by 2/28/25 for 25% OFF

Early Bird Discount: Enroll by 2/28/25 for 25% OFF

Early Bird Discount: Enroll by 2/28/25 for 25% OFF

Early Bird Discount: Enroll by 2/28/25 for 25% OFF

Course Cost: $666.00

Enroll Now

COURSE DETAILS

Instruction & Hours

This course is 2 days and conducted in our virtual classroom via WebEx with a live instructor.

Day 1

8am - 5pm CST

1. Adjuster Role & Responsibilities

2. The Claims Process

3. Time Management & Scheduling

4. Initial Contact

5. Adjuster Supply Toolkit

6. Residential Building Methods & Identification

Day 2

8am - 5pm CST

7. Diagrams & Measurements

8. Residential Building Materials

9. Inspections

10. Expectations & Follow-Up

11. Settlement

12. Final Exam

Upon passing the final exam, student will receive a completion certificate

TEXAS - 14 GENERAL CE's

CANCELLATION POLICY

 The provided document is the Payment & Cancellation Policy of TPAS, LLC (The Property Adjustment Specialists), outlining the terms and conditions related to registration, payment, and cancellation of courses.  

Course Cancellation Policy (pdf)Download
  • GALLERY
  • CONTACT US
  • BUNDLE PACKS

TPAS, LLC

(877) 466-6698

Copyright © 2023 TPAS, LLC - All Rights Reserved.

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

DeclineAccept